The Youth Services Bureau of Ottawa had one main objective for their website redesign. They realized that youth was their target audience and had to redesign their site to be optimized for viewing and interaction on mobile devices. These design challenges were addressed by ensuring their contact and main services were the most prominent features displayed regardless of the device being used to view the site. Large call to actions are displayed on sliders to do everything possible to encourage youth in trouble to reach out and seek assistance with YSB.